AT&T have announced that they will no longer support email to sms messages as of June 15, 2025. Our system uses this service for all notifications to users on the AT&T network. This includes mobile subscribers to AT&T, FirstNet, and Cricket. As a result, notifications will stop working at that time for a substantial number of Second Signal users.
While there are alternatives to send notifications to our mobile users on this network, transitioning to these alternatives would require us to nearly double our subscription pricing. At this time, many of our customers do not have the budget to continue service.
We deeply regret the loss of this valuable service.
All subscribers who have pre-paid for services beyond June 1st, 2025 will be refunded the portion of services for any period after that time.
For more information on AT&T's announcement, please see their article here.
Equipment Requirements for Second SignalWhile this may seem like a long list, it really comes down to a PC, a Scanner, and a couple of cables in a good location. These details are here to help you pick the best gear and the best location. 1. Location While most sites end up putting the equipment for Second Signal in the fire station -- often in a chief's office -- it does not necessarily have to there. It can be at a dispatch center, or even a member's apartment where reception is better. We recommend the follow criteria for a location:
2. A Recent model PC
We have some sites finding great success with inexpensive "Netbook" computers. In many cases, a notebook or netbook is ideal because once configured we can close the lid and leave the running on the shelf with a "do not touch this" sign on them. These netbook and notebooks have another advantage, and that is a built in battery backup. In most cases, a suitable machine is available for well under $400. If you do not have a working sound card, we can usually provide a USB based sound adapter and cable for $10. In many cases, this is the best way to go as ours are very inexpensive and have proven reliable for our use. Second Signal can provide a pre-configured system that includes a scanner, PC, cables, battery backup, and software. If you would like us to handle that for you, let us know.
4. Audio cable These can vary a great deal depending on the computer and scanner you have. Many laptops and PC's may require a "mono" audio cable (only 1 black bar on the tip). If you have a STEREO output cable (which has two black bars on the male connector) you will likely need an adapter. The output from some scanners is too "Loud" for many PC mic jacks. This inexpensive part can be extremely helpful in that case. Some recent model PCs, Notebooks, and Netbooks (particularly those by HP and Lenovo) use a new kind of audio jack which shared a single connector for both speakers and microphone. This is based on the design by Apple for the iPod and will not work for audio input without a special adapter like this one. If we are providing our pre-tested USB audio connector and cable, we are able to use a standard stereo cable just like you would use to connect an MP3 player to your car's in-dash stereo.
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