AT&T have announced that they will no longer support email to sms messages as of June 15, 2025. Our system uses this service for all notifications to users on the AT&T network. This includes mobile subscribers to AT&T, FirstNet, and Cricket. As a result, notifications will stop working at that time for a substantial number of Second Signal users.
While there are alternatives to send notifications to our mobile users on this network, transitioning to these alternatives would require us to nearly double our subscription pricing. At this time, many of our customers do not have the budget to continue service.
We deeply regret the loss of this valuable service.
All subscribers who have pre-paid for services beyond June 1st, 2025 will be refunded the portion of services for any period after that time.
For more information on AT&T's announcement, please see their article here.
Designed for Call-Responders by a Call-ResponderSecond Signal was created by a firefighter, to solve a problem few other people understandI spent many years working with corporate clients on solutions to their technology problems before joining my local fire department. My company, Northern Collaborative Technologies, has been successfully helping corporate clients since 1993. When I joined the department, I knew nothing about firefighting at all. In the years since, the men and women that I now call brothers and sisters -- and sometimes the kids -- have taught me to be a firefighter. At the same time, I've tried to bring my knowledge of technology in to help out where I could. Second Signal grew out of a sense that we weren't getting the most out of ourselves and our equipment because we weren't communicating well. The growth of the internet as a day to day tool had largely left fire departments behind. As the system grew more functional, our dependance on it grew as well. Today's Second Signal represents years of development -- and a great deal of patience from my brothers and sisters at the Cumberland Fire Department. Together, both Second Signal and I have had success in adapting ourselves to the needs of our community. From the greenest "probie" that ever entered the station, I've learned enough to step into the role of an engine company officer. Second Signal has grown and learned as well, and I'm very excited to see it stepping out into a role where it too can be responsible for more than just itself. |
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