Second Signal will be shutting down all operations in June of 2025
AT&T have announced that they will no longer support email to sms messages as of June 15, 2025. Our system uses this service for all notifications to users on the AT&T network. This includes mobile subscribers to AT&T, FirstNet, and Cricket. As a result, notifications will stop working at that time for a substantial number of Second Signal users.
While there are alternatives to send notifications to our mobile users on this network, transitioning to these alternatives would require us to nearly double our subscription pricing. At this time, many of our customers do not have the budget to continue service.
We deeply regret the loss of this valuable service.
All subscribers who have pre-paid for services beyond June 1st, 2025 will be refunded the portion of services for any period after that time.
For more information on AT&T's announcement, please see their article here.
Second Signal Customer Agreement
The Second Signal Customer Agreement is the first step in getting your department set up with our service. This agreement provides for billing, terms of use, and liability and is required for service. Once this agreement has been filled in, you scan it and send it back to us, or fax it to us at (617) 649-1200.
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